About the role
We are hiring young, sharp students from computer training centres in the Tappal • Jewar • Palwal • Yamuna Expressway belt to join School-Saathi's Customer Support & Data Entry team. You will start as a Trainee, learn our school-software product hands-on, and grow into a Customer Support Executive or Senior Field Executive based on what you do best.
Who we are looking for
- Age 18–25, currently in or recently finished any course from a computer training centre (basic computer course / DCA / typing / ITI / B.Com / B.A. — all welcome)
- Comfortable on a laptop — typing speed, MS Excel basics, Google Forms, file uploads
- Hindi fluent, polite on phone, comfortable speaking with school principals and front-desk clerks
- Two-wheeler with valid licence preferred (we cover fuel on field days)
- Live in or near Tappal, Jewar, Khair, Palwal, Aligarh, Mathura, Greater Noida or anywhere on the Yamuna Expressway belt
- No prior experience required — only honest effort and willingness to learn
What you will earn
Stage : Monthly ( When )
Training : ₹8,000-12,000 (Month 1) Junior CS + Data Entry : ₹12,000 – ₹14,000 (Months 2–4) Customer Support Executive : ₹14,000 – ₹26,000 (Month 5 onwards) Senior Field Executive : ₹18,000 – ₹34,000 (Month 5 onwards)
Plus: travel + mobile reimbursement on field days, and performance bonuses tied to school satisfaction and on-time data delivery.
What you will do
Month 1 — Training. Learn the School-Saathi platform end-to-end (school admin, teacher, parent panels). Shadow seniors on principal support calls. Practise bulk data uploads (students, fees, attendance). Pass a basic product test.
Months 2 – 4 — Junior CS + Data Entry. Onboard new schools — upload student lists, set up classes, configure fee structures, train clerks. Resolve support tickets from existing schools over phone and WhatsApp. Travel with seniors to nearby schools when needed.
Month 5 onwards — Pick your track.
- Customer Support Executive: become the single point of contact for one cluster of schools — handle every query, training need and module rollout. Office-based with occasional field visits.
- Senior Field Executive: spend most days on the road — visit schools, demonstrate the product to principals and staff, hand-hold them through new modules, build long-term relationships.
Interview
- Shortlisted candidates will be called for an in-person interview on Friday, 17-22 August 2026
- Venue + time will be shared on WhatsApp 1 day before
- Bring: any ID proof, a mark sheet copy if available, and a charged phone
Apply by Tuesday, 15 August 2026. Selection decisions are made the same day after the interview.