Privacy Policy
We take your privacy seriously. Last updated: April 2025
1. Introduction
School Saathi Pro ("we", "our", or "us") operates the School Saathi Pro website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
2. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected:
- Personal Data: Email address, first name and last name, phone number, school name
- Usage Data: Browser type, IP address, pages visited, time and date of visit
- Student Data: Only with proper school authorization, collected securely with banking-grade encryption
3. Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data:
- Banking-grade encryption (AES-256) for all data transmission
- ISO 27001 certified servers
- Daily automated backups with redundancy
- Regular security audits and penetration testing
4. Use of Data
School Saathi Pro uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
5. Student Data Protection (FERPA Compliance)
Student records are collected and maintained with strict confidentiality:
- Only school administrators and authorized staff can access student data
- Student data is never shared with third parties without explicit consent
- Schools retain full ownership and control of their student data
- Data can be exported or deleted upon school request
6. Compliance with Indian Laws
School Saathi Pro complies with all applicable Indian data protection and privacy laws including:
- Information Technology Act, 2000
- Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011
- RBI guidelines for payment processing
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy.
Privacy Questions? Contact us at care@schoolsaathipro.in